Motorola APS120 Uživatelský manuál

APSCustomInstallation and ConfigurationIssue 1, October 1999© 1999 Bogen Communications, Inc.All rights reserved. Printed in the USA.54-2009-01 9910

1.1.3Personal Computer Interface (PCI)The PCI enables you to create and configure a database that controls the behavior of theunit. Using a personal

C h a p t e r T w oI n s t a l l i n g t h e A P S C u s t o mThe APS Custom is designed for quick and easyinstallation. This section provide

Pickup Park ability to retrieve a call placed into a “global hold”(a.k.a. Answer Back) resource slot or “orbit”. This feature is present in PBXsystems

2 • 3To ensure a proper installation of the APS Custom, follow the guidelines below.For the APS Custom Control Unit:• Never install the unit in a damp

2 • 4• Avoid direct contact with the circ u i t ry to prevent electrostatic discharge (ESD).• NEVER transmit without an antenna attached to the transm

2 • 54. Connect the PCI interface. To send the pre-programmed database, refer to section 3.6.3, Sending the Database.5. If you are connecting a mode

2 • 6To avoid operational problems and verify that the unit was installed corre c t l y, perf o rm thefollowing checks.• Check the unit to transmitter

C h a p t e r T h r e eP r ogr am ming th e A P S Custo mThe APS Custom PCI enables you to:• Create, modify and store user databases• Store syst

5. Select Setup and Click Open to place the “Setup.exe” file in the File name text box. Click on the Open button to return to the Run dialog box.6. C

F i g u re 3-1: PCI Main Dialog Scre e nF i g u re 3-2: Database Information Scre e nTo create a database, select the New Database icon at the top of

© 1999 Bogen Communications, Inc.All Rights Reserved. Printed in U.S.A.N o t i c eE v e ry eff o rt was made to ensure that the information in thisgu

WARNING: PBX Extension Length can ONLY be specified during the initialdatabase setup. If entered incorre c t l y, or if future modificationsa re need

The System Data option enables you to review and/or modify current databasecharacteristics. You can modify both site and password information, includi

3. Enter the APS 120/360 Access password you want to use in the New APS 120/360 Access field. The Access password must be 8 characters in length and

PBX Feature Codes include Access Delay, Call Tr a n s f e r, Call Pickup, Call Park DialingSequences and Park Range.Access Delay specifie

Call Park identifies the dialing sequence re q u i red to park a call. Call Park is a specializedtype of global hold that enables any individual fami

Follow this pro c e d u re until all special announcements are re c o rded. If these special announcements have not been re c o rded, the

3 • 103.2.4Assigning Port ExtensionsFor the APS Custom to operate correctly, you must specify the extensions of the two PBXservice ports connected to

3 • 11You can create three types of Overhead paging scripts:• An announcement (a)• A user name (n)• A digit string (d).These can also be combined.To a

3 • 123.2.5.2Adding a Wi reless Page to a Contact Closure ScriptTo add a wireless page to a script, follow the steps below.1 ) Select the Wi reless Pa

3 • 13The “External Inputs” 9-pin serial port on the APS Custom controls contact closures. Pins1 through 8 are the inputs for the contact closures. Wh

A P S C u s t o mT a b l e o f C o n t e n t s1.1 Product Description and Overview . . . . . . . . . . . . . . . . . . . . . .Page 1•21.1.1 APS

3.3Modifying an Existing DatabaseTo keep announcement, user and pager information current, regular updates of data-base information are required. Data

3 • 153.4C reating User Recor d sThe User Information feature enables you to add new users, and find, modify or deleteexisting user re c o rds. To ad

Users can have any combination of the three available paging methods. For each user,specify whether or not that user can be reached via Overhead, Loc

3 • 17Local Wireless Paging InformationTo configure the local wireless paging information (see Figure 3-11), follow the stepsbelow.1) Select the speci

NOTE: Many paging services require allentries to be followed by the # (pound) key.4) Type W2 to instruct the system to wait two seconds.5) Type M to i

3.5C reating a Gro u p3 • 19F i g u re 3-13: Paging Group Setup Scre e nTo simultaneously page more than one user using local wireless pagers, configu

3 • 20To add one or more users to an existing Group list, follow the steps below.1) Select the User Information Group button from the PCI Main Dialog

To help make the maintenance and modification of group lists easier, you can elect to sortthe group members by last name or extension. The sorted lis

3 • 2 2To activate the Remote Access Options, you must first connect to the unit by selecting theConnect to APS 120/360 option (see Figure 3-14). The

The Send Database option allows the download of database information to the unit.When you select the Send Database option (see Figure 3-14), the syst

3.2.4 Assigning Port Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 3•103.2.5 Configuring Contact Closure Event Scripts .

A l t e rn a t i v e l y, you can receive a database to a new database all in one step, without hav-ing to manually create a new database first. When

To print a hard copy of a database, including system passwords, user information and PBXdata, access the PCI Main Dialog screen (Figure 3-1) as descri

4 • 1C h a p t e r F o u rP r o g r a m m i n g t h e P B XB e f o re activating the APS Custom, you must program the PBX. ThePBX can be progra

The APS Custom requires global park resources or “orbits” to ensure the properoperation of its Park and Meet-Me functionality. Some PBX systems allow

5 • 1C h a p t e r F i v eU s i n g t h e A P S C u s t o mThe APS Custom has three communications ports for fast and e fficient traffic handl

5 • 2To program the APS Custom, call in to the unit. All recording hardware is resident onP o rt 1 and the system transfers any programming requests

5 • 3• If you press 2 to save the re c o rding, the system confirms that the re c o rd i n gis saved and prompts you to press 1 to return to the progr

5 • 45 . 2 . 2 . 1R e c o r ding an AnnouncementTo re c o rd an announcement, follow the steps below.1. Follow steps 1 through 5 in section 5.1, Ente

2. P ress the specific key to re c o rd the appropriate announcement. The keys and their associated system announcements are identified below.* “Ple

5 • 6To delete a previously re c o r ded announcement, follow the steps below.1. Follow steps 1 through 5 in section 5.1, Entering Programming Mode.2

4.1 F o rw a rding Service Port Extensions to a Hunt Gro u p . . . .Page 4•14.1.1 Configuring Service Port Extensions for Backup . . . . . . . .Page 4

The Play Overhead Announcements option (see section 3.4.1, Entering User Data) on theAPS Custom User Records screen (Figure 3-11) controls a

5 • 8NOTE: The Main Menu does not specify *(star) as an option.3. Using the telephone keypad, enter your extension number.4. Enter your user passwor

5 . 5 . 1 . 1Sending a Local Wi reless Page5 . 5 . 1Paging an IndividualTo page an individual, follow the steps below.1. At the Main Menu, press 1. 2

5 • 1 0To send the called party a canned text message, follow the steps below.5. Follow steps 1 through 4 above, Sending a Local Wireless Page.6. Pr

5 • 1 1Some extensions may be assigned to groups of users. When a caller chooses to page ag r oup, all of the members of the group will be paged. G r

6 • 1C h a p t e r S i xT r o u b l e s h o o t i n gMost operational problems are the result of incorre c tp o rt configuration or incorrect cable

6 • 2APS Custom does not accepta “valid” extension number.APS Custom database not loaded.APS Custom database c o n f i g u red incorre c t l y.• Using

6 • 3P R O B L E M POSSIBLE CAUSE(S) S O L U T I O NAPS Custom PCI fails toaccess the overhead pagingsystem on your PBX a c c u r a t e l y.A P S Cust

6 • 4P R O B L E M POSSIBLE CAUSE(S) S O L U T I O NAPS Custom does not playthe re c o rded user namewhen the associated extension is enter e d .User

6 • 5APS Custom outside callersa re not properly “parked”on the PBX for retrieval (“Meet Me” Featur e ) .Park String improperly f o r matted in the AP

Appendix A F r equently Asked Questions A•1Appendix B System Passwords B•1Appendix CPBX Feature Requirements for A P S

P R O B L E MPOSSIBLE CAUSE(S) S O L U T I O NAPS Custom Wide Are apages not re c e i v e d .APS Custom PCI Outside LineAccess String pro g r a m m e

AI entered a valid two-digit extension number, butthe unit did not immediately recognize it.A • 1A p p e n d i xF r e q u e n t l y A s k e d Q u

How do I customize theinitial greeting that isplayed by the APS Custom?A?The initial greeting is recognized by the systemas Announcement 1. When you

B • 1A p p e n d i xS y s t e m P a s s w o r d sThis section highlights the security and custom re c o rding feature sassociated with the APS Custo

B • 2• The Security Code Passwor d controls user access to the APS Custom programming. Users are prompted to enter the security code password when the

C • 1A p p e n d i xPBX Feature Requirements for APS Custom Featur e sWi reless paging only and low traf f i cWi reless paging, overhead paging and/or

D • 1A p p e n d i xW a v e W a r e P a g i n g T r a n s m i t t e rDNOTE: Do not attempt to operate the paging system without the antenna conn

D • 2Select Transmitter TypeYou must select the PCI Local Wi reless Paging Transmitter Type. Select XMT#2 on the PBXParameters Screen (Figure 3-4).NO

E • 1A p p e n d i xP r oCom m Pl us 32 Soft wa r e In stal la t ionEWhen you install the Procomm Plus 32® software, you should use theCustom Inst

F o r m 1A p p e n d i x F - A P S C u s t o m F o r m sU s e r I n f o r m a t i o n S u r v e yNote: To ease system configuration, pho

The APS Customoffers a variety ofbenefits, including:1C h a p t e r O n eI n t r o d u c t i o nThe APS Custom is designed to meet the needs of toda

F o r m 2A P S A u t o m a t e d Pa g i n g S y s t e m P ub li cA d d r e s s A n n ou n c e m en t R e c o r d S h e e tF • 2

123456789101112131415161718192021222324252627282930NameF o r m 3A P S A u t o m a t e d Pa gi n g S y s t e mG ro u p Pa g i n g R e c o r

F o r m 4A P S A u t o m a t e d Pa g i n g S y s t e mA l ph a n u m e r i c M es s a g e R e c o r d S h e e tF • 4

G • 1A P S C u s t o mI n d e xAccess delay . . . . . . . . . . . . . . . . . . . . . . .3• 7Access options, using re m o t e . . . . . . . . . . .3

G • 2F i g u r e 3-11, user re c o rds scre e n . . . . . . . . .3• 1 5F i g u r e 3-12, wide area information scre e n .3• 1 8F i g u re 3-13, pagin

G • 3P o rt extensions, assigning . . . . . . . . . . . . .3• 1 0P o rt information scre e n . . . . . . . . . . . . . . .3•10P o rts, transferr i n

1.1P roduct Description and Over v i e wrise to an unsafe level triggering a contact closure and resulting in the paging of thefreezer aisle manager.

1.1.2Physical DescriptionPCI/Modem connects the unit to a personal computer or modemconnectorfor programming the APS Custom.Transmitter connects to t